Contact Us
1155 Camino Del Mar 451
Del Mar CA 92014 USA
for an immediate full refund!
Please do this within 60 days or ordering.
You DONT need prior authorization to do this. My item is damaged. No problem, just send it back to us for a refund or replacement! Include a note with your preference. My steel ring is the wrong size No problem, just send it back to us with a note including your correct size and we will replace it. Remember most steel rings are available in full sizes. My Gold or Silver ring is the wrong size. Unfortunately we are not able to resize rings because our jewelers are all remote. Your best option is to have a local jeweler resize it for you as you may need it resized several times over the course of your life. You can of course, always return any item for a full refund as that is our policy but it is costly for us when a ring is returned simply because the customer did not get sized first. Where is my Silver or Gold Ring? Silver and gold rings can take up to 8 weeks for casting and delivery. Most orders ship much faster. For specific shipping information, just look at the item. Where is my order? Non-ring products as well as steel rings are shipped typically within 24 hours. All orders of this class should be received within 1 week for USA customers and within 30 days for international customers. I want a refund! No problem, return your item(s) to the address listed here and well take care of the rest.
The Ashlar Company
1155 Camino Del Mar 451
Del Mar, CA 92014
We are an internet only company, please email us. We can only afford to give you such low prices by not having a full time staff or phone support. I answer emails all day long though.
help@masonicrings.com
s/f
bro mike
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