We try our best to delivery the highest quality product to each and every customer but no one bats a thousand and we make mistakes too. 99.9% of the orders we ship are problem free. But, just in case you fall into that .1%, rest assured the situation will be remedied in any manner you wish, replacement, refund or both.
It is of the upmost importance to me as a business owner and a freemason that you are happy with your purchase.
If you are unsatisfied for any reason, at any time, before or after delivery, I will give you an immediate, unconditional, full refund.
Refunds can only be issued within 45 days of ordering or within 2 weeks of receipt for special order items.
This policy can only be so open because we do business on the square and no brother has ever taken advantage of us.